

Is It Time to Pay for Marketing
Q. My husband and I are in the process of launching our new business. A marketing company wants us to spend more than $20,000 on a host...


Ancillary Functions of Small Business
Q. I have worked for several years as an automobile repair technician. I know this field well and I enjoy my work. I’m thinking about...


Pricing
Q. One of the most difficult decisions I face is how to price my product. I’m afraid if I price too high, I’ll lose business, but if I...


Which Process Should I Document First?
Q. I’ve heard you talk about the need to document processes. That makes sense to me, but what processes need to be documented and which...