

Unhappy Customer
Q. I own a small business and I have a problem. I sent an invoice to a client. He wrote back saying that he thought the invoice was...


Reference Checking
Q. When hiring, do you think it is useful to check references? We do think that checking references is a critical step in the hiring...


Small Business Websites
Q. Do you have any suggestions regarding websites for small businesses? A. These days, most businesses need a website. Regardless of how...


Overage and Underage
Q. I own a lunch truck where I sell pre-made sandwiches. My problem is that if I make too many sandwiches, it costs me money because I...